3rd Shift Shelter Assistant
Join a dynamic team dedicated to providing safe, supportive shelter for families. We’re looking for a compassionate, solution-focused individual to help create a welcoming environment, uphold safety, and empower residents during the third shift.
What You’ll Do
- Welcome shelter clients, orient new arrivals, answer questions, and provide crisis support through a trauma-informed lens.
- Connect families with resources, triage needs, and communicate essential information to the shelter team.
- Enforce guidelines with empathy; assist guests with daily shelter needs (hygiene supplies, bedding, food, cleaning supplies, etc.).
- Keep the shelter safe and clean: conduct room checks, housekeeping tasks, and report safety concerns to leadership.
- Help with food service during your shift and distribute supplies per procedures.
- Document shift notes, incident reports, suspicion forms, and mandated reporter duties—accurate, timely, confidential.
- Shadow and support new team members; participate in training, supervision, and team meetings.
- Maintain positive, respectful guest relations; practice active listening and professional boundaries.
- De-escalate situations with care and collaborate with the team to resolve issues.
What We’re Looking For
- Education: High school diploma or equivalent.
- Experience: At least 1 year in a social service environment.
- Skills: Strong organization and communication; professional boundaries; crisis intervention; trauma-informed care mindset; confidentiality; compassionate, firm client interactions; basic Microsoft Office (Outlook, Word, Excel); reliable attendance.
- Licenses/Clearances: Valid driver’s license; able to meet vehicle insurance requirements; pass background checks and drug tests.
- Physical: Able to perform essential tasks (lifting up to 40 lbs occasionally, standing, walking, crouching, etc.); reasonable accommodations available.
Shift and Compensation
- Schedule: 11pm - 7am 5 days per week
- $16 per hour and benefits; growth opportunities within a mission-driven organization
- 3 weeks paid PTO in the first year, in addition to 10 paid holidays and 10 days of paid sick time if needed
- Full benefits package including medical, dental, vision, supplemental plans, life insurance, and 401(k)
Why Join Us
- Make an immediate, meaningful impact on families seeking stability.
- Work in a supportive, collaborative team that values trauma-informed care and continuous learning.
- Develop crisis intervention, de-escalation, and case-management skills in a real-world setting.
Apply Now If you’re a calm, dependable, people-centered professional who thrives in a fast-paced, growth-minded environment, we want to hear from you.
