Job Listings

Role: The Volunteer Coordinator plays a key role in supporting La Soupe’s mission by ensuring smooth daily operations for our volunteer program. This role is responsible for managing volunteer logistics, assisting with onboarding and training, and serving as a key point of contact for volunteers and partner organizations. The ideal candidate is organized, adaptable, and passionate about creating a meaningful and positive experience for all volunteers.
 

Key Responsibilities:

Daily Volunteer Operations

• Coordinate daily volunteer scheduling and shift coverage across all programs

• Provide day of support to volunteers on-site and remotely, ensuring smooth communication and engagement. 

• Maintain volunteer management systems and assist with data tracking and reporting. 

• Maintain the volunteer whiteboard to communicate daily workflow.

• Prepare volunteer workstations with necessary equipment, packaging, and food items.

• Work alongside volunteers, replenishing workstation resources as needed.

• Maintain organization and cleanliness of volunteer work areas.

• Assist Manager of Volunteer Engagement with administrative tasks as necessary, including system and scheduling management and communications, and daily email correspondence. 

• Guide new volunteers through the onboarding process, including orientations and initial training.

• Serve as a friendly and informative point of contact to ensure new volunteers feel welcomed and prepared.

Quality and Safety:

• Ensure volunteers understand and adhere to safety and sanitation standards.

• Obtain necessary certifications and training in sanitation as required by La Soupe management.

• Manage the storage and rotation of packaged inventory.

• Create, print, and maintain soupe and meal labels and their database in accordance with La Soupe quality standards. 

• Assist volunteers with end-of-shift cleaning and label dating.

Food Preparation and Inventory:

• Support kitchen staff in fulfilling daily production requirements.

• Keep refrigerators clean, organized, rotated, and stocked.

• Sort through food products to determine quality and safety, setting utilization priorities.

• Direct volunteers in food preparation tasks such as soup quartering, snack packs, vegetable chopping, meal assembling, and bread wrapping.

• Assist with inventory processes and other areas as needed.

• Participate in occasional off-site/off-hours catering events.

Compliance:

• Read, understand, and follow guidelines as established in the Employee Handbook.

• Offer feedback to the Manager of Volunteer Engagement and Chefs regarding issues and opportunities.

• La Soupe Ambassador: Attends events on time, maintains a professional appearance, and is informed about our mission, operations, and projects. 

Cross-Program Support:

• Be cross-trained to provide operational support across La Soupe programs as needed, with special focus on the Education Department. 

• Collaborate with staff and volunteers to ensure programmatic needs are met

• Special Groups and Events: 

• Serve as lead coordinator for FRU (Food Rescue US) volunteers

• Manage logistics and communications for corporate volunteer groups and special volunteer events. 

• Ensure a high-quality, mission-aligned experience for all group participants.

Communication and Engagement: 

• Contribute to volunteer newsletters, reminders, and event outreach. 

• Play an active role in building and maintaining positive relationships with community partners. 

Qualifications:

• Strong organizational and communication skills

• Ability to work independently and manage multiple priorities
  Experience with volunteer coordination, event planning, or program logistics preferred

• Comfort in a dynamic, fast-paced environment and passion for community impact

• Willingness to work occasional evenings or weekends for special events

• ServSafe certification or willingness to learn (company-sponsored)

• Ability to learn and utilize new technologies and tools as needed

Skills and Education:

• High school degree or equivalent

• 2-3 years of professional experience

• Proficiency with Google Workspace

• Experience with volunteer management systems is a plus

• Culinary experience preferred

Ideal characteristics:

• Strong Interpersonal Skills

• Organizational Skills

• Leadership and Management Abilities

• Passion for the Mission

• Adaptability and Flexibility

• Team Player

• Professionalism and Reliability

• Problem-Solving Skills

• Experience and Knowledge

Compensation:  $19.50 - $23.00 per hour, commensurate with experience
For more information, click here: https://www.lasoupe.org/volunteer-engagement-coordinator