Job Listings

About Bethany House Services

Join a passionate team dedicated to empowering families facing homelessness to achieve independence, stability, and lasting well-being. We design compassionate, trauma-informed programs that meet families where they are and help them build the skills they need for permanent housing and thriving futures. If you’re energized by meaningful, outcome-driven work and collaborative problem-solving, you’ll fit right in.

Position Overview
As the Family Empowerment Coordinator, you’ll design, implement, and continuously improve engaging, evidence-based programming for adults and teens residing in the family residential shelter, as well as families in our housing program who have exited shelter. You will empower participants with practical life skills, financial literacy, housing readiness, and self-advocacy—tailored through age-specific tracks and trauma-informed curricula. Your work will help families navigate barriers, secure permanent housing, and build durable, independent living skills.

What Makes This Role Exciting
- Hands-on program design: Create dynamic curricula and learning environments that make skill-building practical, relevant, and fun.
- Impactful interactions: Lead weekly life skills sessions for adults and teens, with meaningful follow-up and progress tracking.
- Holistic support: Collaborate with case managers, housing specialists, and community partners to coordinate resources and referrals.
- Growth opportunities: Develop expertise in trauma-informed care, youth development, and housing stability strategies; opportunities for advanced certifications or degrees.
- Community impact: Build strong partnerships with local employers, training programs, GED providers, and mental health services to expand resident access to opportunities.
- Flexible, mission-driven culture: A fast-paced, supportive environment that values creativity, compassion, and adaptability.

Key Duties and Responsibilities
Program Development & Implementation
- Design and deliver age-appropriate personal development curricula for adults and teenagers, covering personal care, financial literacy, household management, communication, employment readiness, and community navigation.
- Create trauma-informed, culturally responsive curricula that acknowledge and address the stressors of homelessness.
- Develop individualized personal development plans based on participant assessments and goals.
- Build distinct programming tracks for adults and teens, aligned with developmental needs and housing readiness.
- Plan and coordinate practical workshops (budgeting, job search strategies, apartment hunting, tenancy maintenance) and experiential learning experiences.
- Continuously assess and refine programming to maximize engagement and outcomes.

Direct Service & Instruction
- Facilitate weekly life skills classes for adult residents and housing program participants (financial literacy, housing applications, employment readiness, resource navigation).
- Lead teen-focused sessions on academic support, career exploration, healthy relationships, and future planning.
- Deliver group sessions across shelter, housing locations, and community settings; provide ongoing follow-up for families transitioning to permanent housing.
- Monitor participant progress, adjust programs as needed, and maintain a strengths-based, empowerment-focused approach.

Assessment & Case Coordination with Case Managers
- Conduct comprehensive life skills assessments for new participants and shelter residents.
- Assess family needs to inform life skills planning; align programming with housing and service plans.
- Collaborate with case managers to ensure coordinated, client-centered strategies.
- Maintain thorough records of attendance, progress, and outcomes; prepare regular reports for leadership and funders.
- Document program impact and identify opportunities for improvement.

Community Partnerships & Resources
- Build and nurture relationships with local employers, training programs, GED providers, mental health services, and other community resources.
- Connect residents to job training, educational opportunities, and supportive services.
- Coordinate guest speakers, field trips, and community-based learning experiences.
- Advocate for participants within various systems and maintain a robust resource library for residents.
- Work closely with shelter staff, social workers, and other supports to maximize outcomes.

Education and Experience
Required
- Bachelor’s degree in Social Work, Human Services, Education, or a related field.
- 2+ years of experience working with homeless populations, vulnerable populations, or in residential settings, preferred
- Experience developing and facilitating educational programming for adults and/or youth.
- Knowledge of trauma-informed care principles and practices.
- Understanding of barriers faced by homeless families, including housing discrimination, employment challenges, and system navigation.
- Strong group facilitation, presentation, and interpersonal skills.
- Ability to work with diverse populations, including individuals with disabilities or mental health challenges.
- Proficiency with Microsoft Office and basic database management.
- Valid driver’s license and reliable transportation.

Preferred
- Master’s degree in a relevant field.
- Experience specifically with family homelessness or emergency shelter programs.
- Background in adult education or youth development.
- Certifications in life skills instruction, financial counseling, or job readiness training.
- Experience with community-based programming and resource development.

Essential Skills
- Trauma-informed approach and sensitivity to homelessness-related stress.
- Flexibility and adaptability to work with transient populations.
- Crisis intervention and de-escalation capabilities.
- Cultural competency and anti-oppression awareness.
- Patience, empathy, and cultural sensitivity.
- Strong organizational and time-management abilities.
- Creative problem-solving and adaptability.
- Professional boundaries paired with relationship-building.
- Knowledge of local resources, referrals, and system navigation.

Working Conditions
- Primarily in the family shelter facility and community-based settings.
- Some evening hours to ensure programming accessibility.
- Exposure to challenging circumstances, including family crises and mental health considerations.
- Fast-paced environment with resident turnover; collaboration with multiple teams and service providers.
- Occasional exposure to challenging behaviors or situations.

Compensation and Benefits
- Competitive salary commensurate with experience ($22-25/hour)
- Comprehensive benefits package (health, dental, vision, retirement).
- Generous paid time off and holidays.
- Professional development opportunities and training support.
- Employee wellness resources and supportive, inclusive workplace culture.

Application Process
If you’re excited by the opportunity to empower families, foster resilience, and drive lasting positive change, we want to meet you. Please apply through Paycom link provided here:
https://www.paycomonline.net/v4/ats/web.php/portal/C3D4F0CEDBA38891487080290E3BE974/jobs/164930

Equal Opportunity Employer

Bethany House Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and residents.